Privacy Policy
El Dorado Animal Hospital is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s website and governs data collection and usage. By using this website, you consent to the data practices described in this Statement.
Collection of your Personal Information
This Practice collects personally identifiable information, such as your email address, name, home or work address, or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
There is also information about your computer hardware and software that is automatically collected by this website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, maintaining the quality of the service, and providing general statistics regarding the use of this website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.
El Dorado Animal Hospital encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. El Dorado Animal Hospital is not responsible for the privacy statements or other content on any other websites.
Use and Sharing of your Personal Information
El Dorado Animal Hospital collects and uses your personal information to operate the website (www.ElDoradoAnimalHospital.com) and deliver the requested services. El Dorado Animal Hospital also uses your personally identifiable information to inform you of other products or services available from this El Dorado Animal Hospital and its affiliates. El Dorado Animal Hospital may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
El Dorado Animal Hospital does not sell or rent or lease your Personal Data to third parties. We may share your Personal Data with trusted partners for business purposes, including: service providers who perform necessary services directly to El Dorado Animal Hospital; other entities for emergency response, legal compliance, identity verification, or directory assistance; to enforce agreements, protect our business and customers, or respond to legal requests. El Dorado Animal Hospital may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your data.
El Dorado Animal Hospital does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
El Dorado Animal Hospital will disclose your personal information, without notice, only if required to do so by law.
Use of Cookies
The website www.ElDoradoAnimalHospital.com uses “cookies” to help El Dorado Animal Hospital personalize your online experience. A cookie is a text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Security of your Personal Information
El Dorado Animal Hospital secures your personal information from unauthorized access, use, or disclosure. El Dorado Animal Hospital secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
10DLC Compliance
Effective Date: May 19th, 2026
By opting in to receive SMS messages from IDEXX Vello, you agree to the following terms:
SMS Messaging Service
By providing your phone number, you consent to receive SMS messages, including updates, promotions, and other relevant content.
Message Frequency
You may receive up to 4 messages per month or more.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly at info@eldoradoanimalhospital.com
Liability
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.
Changes to this Statement
El Dorado Animal Hospital will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to inform how this Practice is protecting your information.
Contact Information
If you have any questions, please contact us at reception@eldoradoanimalhospital.com.